1. I don?t know which device is best for my household ? can you help me decide to one that will perfectly meet my power needs?
If you absolutely have no idea on the type, model, and capacity of residential solar panels, you must ask for the advice of your dealer. He will then inquire if you intend to power your entire household using sun?s energy, or do you want only a specific part of the house, or certain appliances to obtain their power via these alternative gadgets.
2. Do you offer discounts on your items?
Most dealers offer discounts and slashed prices on their items. Hence, it?s advisable to ask them and find out how much are the discounts that you can enjoy from your purchase. Remember that solar power systems industry is getting more and more competitive; therefore, companies are going out of their way to enjoy edge over their competition by offering significant discounts and rock bottom price of solar panels and other sun-powered products.
Another thing is that you can enjoy much lower offers if you make online purchases. With probably hundreds of online stores existing on the Internet, it pays to make some research and sure enough, you will land the site that sells their products at really low prices.
3. Is after sales services offered to your clients?
After sales services is a must feature that you must enjoy from any establishment, whether online or off. For instance, if you photovoltaic solar panel suddenly refuses to operate and deliver the energy that it?s supposed to produce, you must be able to obtain immediate technical assistance from your seller. Make sure that you have their contact details.
Its website must have important information such as phone numbers and chat, email address that you can use to contact them. The best choice of a device dealer is one with customer service that?s available all time of the day, seven days a week.
4. Do you maintain an official website?
It?s preferable that your dealer has an official website wherein you can find essential information on all its products and services. It must also have vital contact details in case you need to contact them regarding issues about your solar panels residential type.
5. Are your technical team/installer competent to do the installation job?
If you need to buy a sun powered device, make sure that you make a purchase from a company with competent and expert technical staff members. This assures that your product will be installed properly and so will deliver the maximum benefits that you can deliver from it.
Important advice: should any problem occur in the solar panels for your home, don?t attempt to fix them, unless you are an expert in the field. Call the dealer for assistance. If it is efficient, it will immediately send its best technician to deal with the issue and fix your device.
Source: http://my-solar-panel.blogspot.com/2013/01/issues-you-must-discuss-with-dealer-of.html
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